Tack TMI designed a hybrid training programme to strengthen senior managers’ leadership capabilities, boost employee engagement, improve collaboration, and support cultural alignment across global teams.

The Customer

Skyscanner is a leading global travel search engine enabling users to compare prices for flights, hotels, and car rentals. With 1400 employees and a worldwide network of 1200 partners, its website and app attract over 100 million users and generate 80 billion price searches every day.

Highlights

  • A global hybrid training programme created to support, develop and empower senior managers.
  • Interactive workshops, supported by accountability pods to embed learning over time.
  • Smooth international rollout, enhanced by local discovery sessions to tailor the programme to each region’s needs.
  • 360-degree feedback to inform personal development and track progress.

Jen Lynch, Head of Learning and Development, Skyscanner

“Tack TMI has been highly responsive to our needs, and we’ve built a strong, flexible partnership based on openness and trust. We always feel heard, and they challenge us in the right ways to ensure we achieve the best outcomes.”

The challenge

As the company grew quickly, Skyscanner needed to create a more effective working environment, increase employee engagement, and strengthen relationships between managers and teams—ensuring clear alignment with company goals.

The solution

Tack TMI developed a hybrid managerial training programme to support senior managers. The core learning was delivered through three interactive workshops, run in cohorts of 20 participants, and reinforced through accountability pods—smaller groups that shared experiences and maintained focus on applying learning. Local discovery sessions were also conducted to ensure culturally aligned delivery worldwide.

Read the Skyscanner case study in full

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