Manager for the first time

 Overview

Learn the essential skills you need in your role as a new manager and be successful. After the thrill of being promoted or offered the role as a first time manager, the realities of finding ways to become successful at it, set in.

There is a limit to what a new manager can do to emulate those who have, in the past, managed the team. Different situations and people will demand the use of different approaches, methodologies and tools. Having a repertoire of these things are what a new manager will find the most useful to begin their new career successfully.

 Audience

People making the transition to their first management role or are a newly appointed manager or a manager with some experience but no formal training.

 Key outcomes

• What employees expect from their managers.
• Use a diagnostic tool to assess managerial capabilities.
• Use tools and techniques to inform decision making around priorities, risks and time.
• Leadership according to situation – adapting the management approach to individual situations.
• Improve your communication skills – develop your ability to listen effectively and express your message clearly and concisely.
• Use your managerial authority appropriately – get the best results from your people and adapt your style to suit different team members.
• Feedback – a key tool for guiding and developing employees.
• What and how motivates employees.
• Use delegation as a tool for the development of team members.
• Achieve the company’s objectives through the performance of the team.

Trainers: Milen Dragiev

Milen has over 20 years of practical experience in sales, negotiations and team management. In addition, over the years he has been involved in projects in the areas of Mergers and Acquisitions, Structural Reorganization, Employee Development Systems, Entering New Markets, Training Academies. For the last 8 years he has been conducting trainings and consulting companies mainly in the field of Trade. He conducts trainings in the areas of – Sales and Negotiations, Team Management, Employee Development, Project Management.

 Duration

2-days onsite training course: 22-23 April 2026

 Delivery Language

Bulgarian language

 Price

399 euro, VAT not included, for 1-day onsite training course

524 euro, VAT not included, for 1-day onsite training course & 1 hour individual session*

*Individual sessions are a follow up of the training, where the participant works one‑on‑one with the coach. They provide an opportunity to deepen knowledge, adapt what has been learned to the specific professional context, and build confidence or sustainable habits. The sessions are personalized – the focus is on the real challenges a person encounters in their work and on the support for applying new skills in practice.